For ages 21+

fb88 Responsible Gaming —
Safe and Informed Betting

Sports and casino betting is entertainment — not a livelihood. fb88 wants every player to know their limits, play with awareness, and seek help when needed. This page details our protection tools, warning signs, and support options.

Self-Exclusion Deposit Limits 24/7 Support

Age Limit and Core Policy

For ages 21 and above only

The minimum age to participate in any form of betting and casino activity on fb88 is 21. This age requirement applies at the time of account registration and during any transaction. If a minor can access your device, keep the account locked or logged out.

fb88's Terms and Conditions clearly state that no withdrawal is processed until age verification is complete. Providing the correct date of birth at registration is mandatory, and national ID or passport details may be requested for verification.

Betting is a leisure activity — it should not be viewed as a source of income. Every bet carries the risk of losing money and there is no guarantee of winning. Never bet with money whose loss would affect your household's daily life.

Under our Privacy Policy, your account's personal information and play history are kept secure and are not sold to third parties.

Set Your Own Limits

fb88 provides several protection tools that allow a player to manage their own spending and time. To activate these tools, contact 24/7 live chat or email.

Deposit Limit

Set a maximum deposit amount per day, week, or month. Once a limit is set it takes effect immediately; increasing it requires a 24-hour wait.

Deposit Control

Session Time Limit

Set a maximum duration for each gaming session. Once the set time has passed, the system will automatically log you out.

Time Control

Loss Limit

Set a cap on how much you can lose within a given period. Once the limit is reached, placing further bets will not be possible.

Loss Limit

Take a Break (Cool-Off)

Temporarily close your account for a few days. During this period you will not be able to log in and no promotional messages will be sent.

Temporary Break

Self-Exclusion

If you want to keep your account closed for the long term, choose self-exclusion — for 6 months, 1 year, or permanently. Once activated, reversing it is difficult.

Self-Exclusion

Reality Check

A pop-up message will appear at set intervals — summarising how long you have been playing, how much you have deposited, and how much you have lost.

Awareness Alert

Warning Signs — How to Recognise Them

Problem gambling develops gradually. If even one of the signs below applies to you, stop and seek help.

Behavioural Signs

  • Repeatedly betting to try to recover lost money
  • Gradually increasing the size of bets
  • Hiding your betting from family or friends
  • Wanting to stop betting but being unable to
  • Feeling restless or angry after a loss

Financial and Social Signs

  • Borrowing money or taking on debt to bet
  • Cutting household expenses to fund betting
  • Losing focus on work, family, or studies
  • Feelings of loneliness or depression
  • Feeling helpless if you do not stop playing

These signs are not a mark of weakness — they are part of a well-recognised problem that has solutions. Asking for help is the most courageous step. You will find answers to more questions about responsible gaming on our FAQ page.

Where to Get Help

If you are having difficulties, you do not need to face them alone. Support is available from the sources below.

fb88 Support Team

Request self-exclusion or limit setting directly via our 24/7 live chat or email. Support is available in both Bengali and English.

Direct Contact

Family and Close Ones

Let a trusted family member know how you are doing. The support and observation of people close to you can often help before professional advice is needed.

Support from Loved Ones

Professional Counselling

Seeking help from a mental health specialist or addiction counsellor is the most effective step. Confidential counselling is available at mental health departments of hospitals across Bangladesh.

Professional Support

fb88 always wants every player to play with a clear mind. If you or someone you know appears to be experiencing a gambling problem, contact our live chat without delay — we are ready to help.

Practical Tips for Safer Play

A few simple habits can help keep your betting under control.

Before every betting session, decide how much you will spend and stop when you reach that limit — whether you are winning or losing. Setting a budget in advance reduces the risk of impulsive decisions.

Never bet while drinking or under mental stress. Judgement is reduced in such states and the chance of serious loss increases. Make sure you are in a clear frame of mind before playing.

Learn to stop after a win. A winning streak does not last forever and chasing lost money can lead to even greater losses. Take regular breaks and review your account statement from time to time.

Things to Keep in Mind

  • Betting is entertainment, not a way to earn
  • Every bet carries an equal chance of loss
  • Only bet money you can afford to lose
  • The result of a previous game does not affect the next one
  • Stopping at any time is always your right
  • Think for 24 hours before raising a limit
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Protection tools available
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fb88 is committed — to a safe environment for play

Responsible gaming is not just a policy — it is a commitment at the centre of every decision fb88 makes. Contact live chat or email for any support.

Responsible Gaming — FAQs

Answers to the most frequently asked questions about responsible gaming are provided below.

Any balance in your account at the time of activating self-exclusion can be requested for withdrawal, provided it meets the withdrawal policy conditions. Once exclusion takes effect, new deposits or placing bets will not be possible. Contact live chat for more details.

Yes, a request to lower a deposit limit takes effect immediately. However, increasing a limit requires a minimum 24-hour cooling-off period, to prevent larger losses in moments of impulse.

Account-related changes require the account holder's own consent. However, if a family member wishes to raise a concern, they can contact our support team — we will provide the appropriate guidance.

No. The minimum age for betting and casino activities on fb88 is 21. Those aged 18 to 20 cannot open an account or make any financial transactions. Accounts may be suspended if age verification fails.

A cool-off is typically for a few days to a few weeks — it is a short break. Self-exclusion is long-term, generally from 6 months up to permanent. During self-exclusion, no promotional messages are sent and restoring the account is much more difficult.

You can ask directly on fb88's 24/7 live chat or reach out by email. You can also speak with a close family member or a mental health professional. Seeking help is always the right decision.

Related Pages

Terms and Conditions

Learn about fb88's full rules and user responsibilities.

Privacy Policy

Learn how your personal information is kept secure.

FAQ

Find answers to the most frequently asked questions in one place.

About Us

Learn about who fb88 is, what it works towards, and our values.